Frequently Asked Questions

Everything you need to know about shopping at Ohm City Vapes.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain accessories cannot be returned.

How can I track my package?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How do I know which size will fit me best?

Each product page includes a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.

Are your products ethically sourced?

Yes, Ohm City Vapes is committed to sustainability and ethical manufacturing. We partner only with suppliers who adhere to fair labor practices and high-quality production standards.